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SCG helps customers integrate the best E-Business and Web solutions available, to drive down business costs and increase sales and customer service efficiencies. Using a flexible, web-based architecture that is ideal for the service needs of many companies, we can integrate diverse software systems into a globally accessible solution that is flexible, intuitive, and economical. Our powerful workflow software solutions deliver superior service and reduced operational expenses that meet our customer's specific business requirements.
Our Methodology
Using our proprietary SOLUTIONSMethod project methodology, we follow a structured approach to application development, integration, and delivery. A crucial component of a successful solution is a full analysis of the environment. We start with a complete inventory and gathering of requirements of all existing proprietary and commercial software systems.
We design key elements of the solution by aligning our customer's specific business requirements with core concepts and scenarios that rely on data exchange between existing systems. By identifying and implementing services, components, technologies and tools required for business process management, we design, construct, and implement an integrated solution that ensures a rapid return on investment, increased productivity, reduced response times and greater efficiencies. We add value by offering on-site training and IT consulting.
Competitive Advantage
Total Training, Inc provides an outstanding example of a successful e-Business and Web solution developed by SCG. This award-winning solution integrates Microsoft CRM and Great Plains, using BizTalk and Commerce Server, to provide salespeople with the ability to place and update orders via a Web interface. Total Training has benefited by a 30% call increase rate, increased productivity, and higher customer retention. To find out how your company can benefit by E-Business and Web solutions, read the
Total Training case study.
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