CRM Implementation:
The Uncensored Truth for the Mid-Market Business

10.17.07 @ 09:30am - 11:00am (Pacific Time)

If you’re a mid-market business thinking about investing in CRM solutions, don’t miss this opportunity to watch and listen to this exclusive webcast to hear the latest information impacting businesses like yours.

• Critical issues to consider when implementing CRM
• A realistic total cost of ownership for your business – for your investment today and future
• How to link your CRM initiative with business performance to measure return on investment.
• Recommendations on CRM selection and implementation based on best practices
• How one company implemented a strategic CRM initiative to see (case study)

To register, or call 858-455-0777 ext. 132

CRM Going for Growth:
How to maximize a CRM implementation to meet YOUR internal and external demands

11.06.07 @ 09:30am - 11:00am (Pacific Time)

Does your business have specific and unique industry requirements that can’t be addressed with an “out of the box” application? Then you will want to join us to learn about SCG’s technology-savvy enterprise customizations that ensured one client in the home building market that their CRM strategy succeeded.

• Tailoring CRM for your industry specific needs.
• Integrating CRM (Native, BizTalk, and 3rd party applications)
• Managing workflow features now and future – Windows workflow foundation.

To register, or call 858-455-0777 ext. 132

BI for CRM Predictive Analytics:
No more guessing, real numbers for real ROI

12.05.07 @ 09:30am - 11:00am (Pacific Time)

Learn important fundamentals as they relate to analyzing your CRM data. Predictive analytics is the next generation in developing a strong competitive business advantage through an effective and efficient CRM approach.

• Information on competitive landscape and the rapidly increasing demands on organizations to produce an ROI now
• Take control of the evolutionary process towards becoming a predictive enterprise
• Demonstration of 3rd party software that can literally create your analytics to be as easy as 1-2-3

To register, or call 858-455-0777 ext. 132