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Solutions Consulting Group (SCG) Partners with Microsoft Business Solutions to Deliver Mortgage Industry CRM Solution
San Diego, CA, June 5, 2003 - Solutions Consulting Group (SCG), a leading provider of Microsoft business solutions and information technology professional services, announced today announced that it has been named a MicrosoftÆ Business Solutions independent software vendor partner and has launched an advanced mortgage industry version of Microsoft Business Solutions' Microsoft CRM product. The integration of SCG's mortgage industry functionality merges the proven benefits of industry workflow and document management with superior customer relationship management. This combined solution will enable mortgage companies selling more effectively and delivering quality service, while building profitable customer relationships.
Mortgage industry functionality combined with Microsoft CRM delivers tremendous benefits to customers, including rapid ROI, exceptional industry acceptance, and enhanced efficiency," said Bill Edmett, Jr., Partner, Practice Management for SCG. "The integrated solution represents the cutting edge of technology designed to effectively address the demands of the rapidly expanding mortgage industry."
Industry features integrate seamlessly with Microsoft CRM, resulting in an easy-to-use, flexible solution that empowers users to increase sales productivity and provide optimal management of client relationships," said Edmett. "In a competitive market, the mortgage industry needs a solution that accelerates and focuses the loan process from beginning to end, while employing solid business rules. This solution facilitates these important goals for the industry."
Microsoft CRM for the Mortgage Industry allows professionals to rapidly process loan originations and the related documents, while interfacing with critical customer and product data. Users are guided through a simple point-and-click process, which captures personalized information about a specific opportunity and automatically launches the associated business processes.
Microsoft CRM helps sales teams make better informed decisions through detailed reports of sales and support activity and history, identifying opportunities, trends, and problems that guide business decisions. It facilitates easy sharing of customer information, resulting in a collaborative work environment that increases sales effectiveness and delivers consistent, efficient customer service.
About SCG, Inc.
Solutions Consulting Group (SCG) delivers Risk-free IT designed to give Southern California organizations a competitive advantage. Through custom application development and integration of world-class technologies, SCG implements complex IT solutions, and often rescues failed projects, to deliver a measurable return on investment. Competencies include Business Intelligence (BI), CRM, ERP, and e-business solutions. SCG's experienced, certified IT professionals, fixed fee process and proprietary project methodologies assure clients that their IT challenges will be resolved on time and on budget. SCG focuses on the data management, business reporting and IT needs of clients in the construction/industrial, consumer electronics, restaurant and hospitality, healthcare/biomedical, insurance/finance, non-profit, software/technology, and discreet manufacturing industries. Visit www.scg.net for case studies and more information.
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